In Business Model, Internet Access, Mobile

In Africa, mobile average revenue per user was more than $23 in 2004. By 2012, just eight years later, ARPU had dropped to perhaps $6.50, according to ICT Africa.

That illustrates a core principle of mine that current telco revenue shrinks by 50 percent about every decade. And that is why the search for replacement revenue sources that scale is so important.


In Western Europe, ARPU fell from about $32 in 2006 to about $15 in 2016, a fall of greater than 50 percent in 10 years, according to PwC estimates.  In Latin America, Asia and the Middle East, ARPU fell by about 50 percent over that same time period.

source: PwC


Trends in global text messaging revenue nicely illustrate my contention that service providers have to replace about half their current revenue about every decade.

In the messaging area, over the top apps have displaced as much as half of the former mobile messaging revenue stream, and as much as 81 percent reduction in text message revenue in a little more than a decade, in some countries.

Between 2017 and 2022, global SMS revenue (person to person) is likely to drop about 42 percent, according to researchers at Ovum. “Unfortunately for most telcos, P2P SMS has become essentially value-less, since they have had to bundle unlimited SMS into mobile tariffs to remain relevant to their customers, an increasing number of whom use chat apps such as WhatsApp, WeChat and Facebook Messenger,” Ovum argues.

source: Informa  

The same sort of trend can be seen in fixed voice revenues. From 1984 to 1994, for example, the cost of a fixed network call dropped from more than 30 cents per minute to perhaps 10 cents. The cost of a mobile call dropped from more than 60 cents in 1994 to about seven cents in 2004, a decade, according to Telco 2.0.

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